Customer Reviews

See What Our Customers Are Saying

Scott was thorough, easy to work with and got us an great rate for our refinance on our home.
Kristyn B
Everything was great
Jonathan D
Scott was able to provide us thorough explanations, peace of mind and support that went above and beyond. We are in great appreciation of the work Scott and his team put in the in to make this happen for us. Thank you for guiding us through this crazy process!
Aurin G
Scott is exceptional! He really gives meaning to Family First because that is what you feel like when you are working with him. Not only is Scott highly knowledgeable, upfront, and very professional; Scott is extremely pleasant, quick and responsive. This is my second loan working with Family First and Scott in particular, and the process from start to finish could not have been handled better! Amazing service! I will continue to work with Scott for any of my mortgage services in the future!
Elizabeth B
Scott is very professional and excellent communicator, who made the whole process much easier and manageable!
Fidel F
The staff ability
Dwayne H
Scott is a pleasure to work with. He is very responsive and has a great deal of knowledge of the business so he had answers to all of our questions.
John L
Scott was always responsive to my questions/concerns. He went and got answers when he did not have one. He pleasant and knowledgably and easy to reach out to when having questions.
Bishara S
Scott and the team at Family First were great to work with throughout the entire process. Everything was explained thoroughly upfront and there were no surprises at closing.
Sean D
Honest candid feedback on how the process worked and what to expect! Thanks Scott! it was great working with you
Erin G
Great communication kept us updated throughout the process. Kept everything super easy to understand and made it simple to compete all paper work. Everyone was extremely friendly and would take the time to explain anything we asked they really do make you feel like family!
Michael C
All round was a pleasure to work with. Quick and seem less process.
Gerry G
PJ and his team were there for us from start to finish. We went through a long process to get into our dream home (at no fault to PJ), but PJ and the First Family team were there for us from beginning to end. No matter how many questions or concerns we had he was always there to reassure us that we were going to get to closing. Even with covid he was on point with all his information and dates. PJ made this stressful process of buying a home a bit better by being there. We would recommend him and his team to anyone in the house buying process.
Amanda R
This is the second time I’ve done business with Patrick. He has great financial advice overall and I was pleasantly surprised how much he was able to decrease my rate for my refinance. I only refer to Patrick for mortgage guidance to my family, friends and professional clientele.
Kimberly L
PJ and the entire Family First Team were amazing from beginning to end. Our house buying process wasn’t the quickest or easiest to say the least, and that was at NO fault to PJ and his team. They were always very responsive, knowledgeable and whenever an issue did arise, PJ would personally call to reassure us everything was going to work out. We are now homeowners with an awesome interest rate and we can’t thank PJ enough for making that happen.
Amanda R

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